Two weeks in the past we received the terrible news that our 12 calendar year outdated grandson were hit by a truck and killed. We necessary to get from PA to CA as promptly as feasible. It absolutely was Thankagiving week, the worst 7 days on the year to vacation by way of Hotwire, we ended up capable to get reservations the following early morning on American, not the airline on which we ordinarily travel.
We've been so remarkable upset with this type of mis-remedy and very poor management by American Airlines and won't ever fly you yet again.
The worst flight expertise of my daily life was taking my loved ones of 16 on American Airlines. Dropped our baggage the two means. We will not be traveling American yet again.
A company associate and I traveled again from Punta Cana, DR on flight 1629 from a company excursion previous Friday (2/five/16) and after that on to Dallas by way of flight 207. As soon as arriving back again into Dallas and retrieving our baggage, we found a robust odor within the suitcases after which around the contents inside, the offensive “musty†scent permeated everything and on some goods it’s doubtful that the scent may be taken off.
Are family would appriciate if some a person could Call us with reference of my fathers Loss of life benifits or his retirema.
On December 25, My a few sons and I experienced a flight from Cleveland to Phoenix which was to go away at seven:50 having a halt in Charlotte NC. At about 3 or 4 pm on the day of our departure, American Airlines delayed our flight which might make us overlook our connection in Charlotte which had no other flights out to Phoenix that working day OR the following! And why the delay? No clarification. So with none help from an AA consultant..(almost as though it was our fault) we uncovered Yet another flight by Dallas…which remaining in one hour along with a 50 percent. We manufactured it into the airport but with One more rude AA agent, (I comprehended it was busy with the vacations and all) I used to be certain that I could get my bag in Dallas considering the fact that we now experienced to spend the night there. I requested him with regards to the tag that appeared like it was checked to Phoenix and he said curtly, you’ll just select it up in Dallas and recheck it each morning. Well the bag did not enable it to be on the conveyer in Dallas. Once i asked Yet another consultant about it, he reported it absolutely was in an enormous area and it had been heading out once we still left in the morning. I told him I wanted it for my hotel keep, and he advised me it could get four hours to get it. Alright…nevermind…I’ll be back below in four hrs!!! So I remaining with the Dallas resort without the need of my luggage.. Received on our flight the next early morning and took off promptly.
Whenever we concluded undergoing Immigration and Customs and baggage and we experienced Excellent issue acquiring the A person AA Consumer Service one that was exceptionally tough to take care of regarding the arrangements with the evening and up coming morning. We figured out that there have been no lodge rooms available. At 11.forty five pm he ultimately gave us a voucher for the 9AM flight another morning and a $twelve voucher for food stuff.
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I actually strongly never would like to fly with American Airways at any time yet again, their consumer service is Terrible!!! I used to be with a flight on Monday from Miami, Florida to Norfolk, Virginia and needed to worst lay around. Why in the world do I must fly to Big apple to go back to Virginia. My battle was suppose to leave Miami Worldwide to Laguardia at 5pm. The flight was to begin boarding at 4:30pm they usually built an announcement that their would be a 15 moment hold off and I went into the counter to talk to the representative if I was going to make my relationship and she explained to me I will be high-quality. The reason I checked Get More Info on my connection was because my lay more than wax only fifty eight minutes. We’ll we boarded the flight so I assumed I can be great to catch my relationship bug which was so we sat over the airplane for more than and hour even though they mounted each of the needed to repair. They did not give anybody the prospect to attempt to make alternate journey which was Unquestionably Mistaken. I was in Miami for my brother’s funeral because Thursday. My partner functions two occupation and he needed to choose off from get the job done Thursday, Friday and Monday from the two jobs. I also needed to acquire off myself. The flight sooner or later took off And that i skipped my relationship.
American Airways Buyer service hotline is easily accessible and buyer helpful. Sad to say, You must wait around somewhere around 2 minutes to speak with a consumer service representative. You have to listen to a lengthy speech concerning present-day updates.
There was no gate ready for us and we waited a hour in advance of one was Completely ready. That was not what we anticipated.
I are actually touring with American Airlines for a few years now and am now quite shocked at a modern occurrence. I had just gotten back from getaway to see that my suitcase was lacking. American Airlines instructed me I used to be supposed to get it back again the next day, nevertheless I only bought it 2 times later on and found that my suitcase had been ripped open and ruined.
I attempted to make reservations for a close-by hotel by means of your Airline Lodging services just to know that there were no vacant rooms offered. I was left to join the rest of the displaced passengers to sleep inside the airport terminal over a cot that has a blanket and pillow. I'm appalled that during the 21st Century, I needed to expertise this volume of humiliation.